Cancellation & Refund Policy

The said payment is subject to the risks involved in any Electronic Payment Transactions including due to any technical failure in the payment gateway operations and the Company shall not be liable/responsible for any failure of any payment transactions or for any amounts debited from the Applicant account but not credited to the account of the Company due to any technical error in settlement or otherwise and the Applicant shall not have any claims against the Company for such transactions. Wherever possible, the Company will inform the Applicant about such failed transaction and refund, if any, due to the Applicant shall be processed via payment gateway.

When you cancel a booking and are entitled to a refund then we will instruct the refund right away. The processing will take between 2-4 weeks until the whole amount shows back on your bank statement. Reasons for this are the billing cycle of your credit card company and processing time of the bank, if payment made by credit card. The refund amount depends on numerous factors such as Yash Group Charitable Trust’s cancellation policy, time of cancellation and processing fees. For more details see cancellation policy above.

In case a reservation that you make is not confirmed, we will not charge you anything on your credit card and release the whole amount that was held on it immediately. Now after we do this, it will still take a maximum of 2-4 weeks for the bank to process this and for the money to show back in your account.

1. The applicant shall submit the hardcopy of Id & Address Proof before check in to complete the booking formalities.
(all member's id required for check in)

2. Booking Cancellation / Refund Policy
Cancellations made within 72 hrs check in -50% charged
Before 72 hrs check in -10% charged
within 24 hrs 0% refund.